Terms & Conditions:
The terms and conditions outlined below apply to all bookings with The Ayung Resort Ubud whether you make them online or by telephone or in person.
Rates & Reservations
- Online reservation through www.ayungresortubud.com is recommended
- Prices are quoted and billed in Indonesian Rupiah, inclusive of 21% government tax and service charge.
- Promotions or rates are subject to availability at the time of reservation
- Extra bed is available for the 3rd person (only 1 extra bed is allowed in a room)
- Extra bed can be arranged at IDR 650,000 net inclusive of breakfast
- Airport transfers are available at IDR 650,000 net per vehicle per way (maximum 3 persons per car)
Cancellation and Payment Policies.
- Cancellation and payment policies may vary per room type and promotional rate. The policies regarding your specific reservation are provided at the time the reservation is made. They are also provided online or by written confirmation.
- Reservations that have been guaranteed by a credit card and/or deposit are held for you until arrival. If you do not arrive at the hotel on your scheduled arrival date, our cancellation policy will apply
-To determine whether your credit card will be charged prior to your arrival, please read the cancellation and payment policy of your online reservation.
- In case that the aforementioned credit card cannot be presented upon arrival, we require a new valid credit card that is available or cash for the payment. The deposit taken from the original card will be refunded. Refund process will take approximately 14 working days.
Early departure fees may apply for checking out prior to your scheduled departure date.
For specific details regarding these potential fees, please check with the Front Desk prior to your departure.
Check in and check - out policy
- Check in time : 14:00 hours - Check out time : 12:00 noon
- Requests for early check-in are honored as per room availability. If the hotel is fully booked, we may be unable to grant your request. However, you are invited to store luggage and enjoy the facilities until your room becomes available.
- Late check-outs are available on request subject to room availability and occupancy level. Please check with our front desk at least 24 hours prior to your departure on availability of late check-out. A half day room charge may be incurred for late check-out between 12 noon to 6pm and a full day room charge may be incurred for late check-out after 6 pm.
- Children from 0 – 4 years old will receive complimentary breakfast when sharing an existing bed with their parents.
- From 5 – 11 years they will be charged at 50% per child The Ayung Resort Ubud is entitled to amend and/or change rates, terms and conditions at any time without prior notice before a confirmation is materialised.